Overview
This Privacy Policy explains how Jacob Robertson ("we," "us," or "our") collects, uses, and shares information when you visit mrjacobrobertson.com (the "Site"), submit a form, book an appointment, chat with Jacob's assistant, or receive messages from us.
This Site is the personal website of Jacob Robertson, a sales professional in the Fleet Department at Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT. It is not the official website of Ken Garff Automotive Group or any vehicle manufacturer. When you purchase or finance a vehicle, the dealership's own privacy policy applies to that transaction.
Information We Collect
Information you give us
- Contact details, such as your name, company name, email address, and phone number.
- Details about your business and vehicle needs, such as the number of vehicles, vehicle types, and requirements you describe.
- Appointment details when you book an in-person, phone, or Zoom consultation.
- Anything you choose to share in messages, chat conversations, or emails with us.
Information collected automatically
- Device and usage information, such as browser type, pages visited, referring pages, and the date and time of your visit.
- Information collected through cookies and similar technologies used by our website platform and the services described below.
How We Use Your Information
- To respond to your inquiries and help you find suitable trucks and fleet vehicles.
- To schedule, confirm, and manage appointments, including sending reminders.
- To follow up with you about your vehicle needs by email, phone, or text message, where you have agreed to receive them.
- To operate, maintain, and improve the Site.
- To comply with legal obligations and protect against fraud or misuse.
Text Messages
If you provide your mobile number and agree to receive text messages, we may send messages about your inquiry, appointments, and vehicle follow-up. Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP. Reply HELP for help. Consent to receive text messages is not a condition of any purchase. See the Terms & Conditions for full messaging terms.
Your Choices
- Emails: use the unsubscribe link in any marketing email.
- Text messages: reply STOP to opt out.
- Your information: contact us to ask what information we have about you, or to request that we correct or delete it. We will respond as required by applicable law, and we may keep information we are required to retain.
Data Retention and Security
We keep personal information for as long as needed for the purposes described in this policy, unless a longer period is required by law. We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.
Children's Privacy
The Site is intended for business customers and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Third-Party Links
The Site may link to websites we do not control, including the dealership's website and booking or meeting services. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last changed. Your continued use of the Site after changes means you accept the updated policy.
Contact Us
Questions about this Privacy Policy or your information can be sent to:
Jacob Robertson
Fleet Department, Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
4175 W 3500 S, West Valley City, UT 84120
Or use the contact page.